x111games Privacy Policy: How We Handle Your Information
This policy explains exactly what information x111games collects when you use our platform, how we use it, and what choices you have — covering your account, your transactions through JazzCash, Easypaisa, Raast or Bank Transfer, and your browsing activity on our site. Access and eligibility depend on local law and apply only where permitted in your region.
Account data handled with care
JazzCash, Easypaisa, Raast transaction records
Your rights to review and correct
Contact us any time with questions
POLICY POSTURE
What We Collect and Why We Use It
When you open an account on x111games, we collect the details you provide during registration — your name, contact information and the payment method you choose, whether that is JazzCash, Easypaisa, Raast, Bank Transfer or Debit Card. We also record transactional data linked to deposits and withdrawals so that your account wallet stays accurate and disputes can be resolved fairly. We collect technical data as well: the device type you use to access the platform, session activity and general location data at the country level. This helps us deliver the right version of our lobby and detect unusual account activity that could indicate unauthorised access. We do not sell your personal data to third parties for their own marketing. Where we share data — for example, with payment processors handling your JazzCash or Bank Transfer transaction — it is strictly to complete the service you have requested. All data sharing is bound by the same standards described in this policy. Data is retained for as long as your account is active and for a period after closure as required by applicable law in your region. If you have questions about what we hold, the contact options in the support section below are the right place to start.
JazzCash
Payment context chip — JazzCash deposit and withdrawal records
Easypaisa
Payment context chip — Easypaisa transfer transaction logs
Raast
Payment context chip — Raast payment reference data
Bank Transfer
Payment context chip — Bank Transfer and Debit Card account records
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy governs data we process directly through the x111games platform. It does not extend to third-party sites linked from our pages, payment processors operating their own services, or providers supplying game content such as Pragmatic Play or Habanero — each of those parties holds their own data practices. Understanding the boundary helps you know exactly what this document addresses.
Account Access
Any information you provide when creating, verifying or updating your x111games account falls inside this policy. This includes login credentials, contact details and identity verification steps shown during account setup.
Transactions
Records of deposits and withdrawals processed through your account wallet — whether via JazzCash, Easypaisa, Raast, Debit Card or Bank Transfer — are covered by this policy while they sit within our systems.
Site Content and Browsing
Activity data collected while you browse our lobby, open game categories or view pages on x111games is included in this policy. Cookies and session data used for site functionality also fall within its scope.
Third-Party Services
Once data leaves our systems to a payment processor, game studio or external link, this policy no longer applies. Those services operate under their own privacy terms, which you should review directly with each provider.
YOUR CHOICES
Practical Steps You Can Take Under This Policy
You have real, actionable choices regarding the data we hold on you. After logging in, your account dashboard shows the profile details we currently have on record — you can review them there directly and flag anything that looks incorrect. Corrections to name, contact information or linked payment details can be requested through our support channel; we process those requests in line with applicable requirements in your region. If you want to know what categories of data we hold beyond what appears in your dashboard, you can raise a data enquiry through the contact options listed in the support section below. We will respond with a clear account of what we store and why. For requests to close your account and handle the resulting data, the same support route applies — describe your request clearly and include the account email so our team can locate your record without delay. Availability of these actions depends on local law in your region.
Review Your Records
Log in and open your account dashboard. The profile and transaction sections display the data we currently hold against your account, including payment method records from JazzCash, Easypaisa or Bank Transfer.
Correct Account Details
If any stored detail is inaccurate — contact number, name or linked wallet — reach out through our support channel with the correction. We will update the record and confirm the change back to you.
Raise a Data Question
For questions that go beyond your dashboard view — such as what logs are retained after a transaction, or how session data is stored — send a written enquiry to the support contact shown on this page.
Request Account Closure
If you want to close your account and understand how your data is handled afterward, contact support with your registered email. We will walk you through the steps and confirm what happens to your data post-closure.
CONTACT US
How to Reach Us About This Policy
Privacy questions deserve a direct answer. Use the contact options below to reach the x111games team about anything covered in this policy — from data correction requests to questions about how your JazzCash or Easypaisa transaction records are stored. We aim to respond clearly and without unnecessary delay.
Email Support
Send your privacy question or data request to our support email address. Include your registered account email so we can locate your record and respond with the right information.
Live Chat
The live chat option in your account dashboard connects you directly with our support team. For policy questions or data correction requests, this is the fastest way to get a human response.
Account Dashboard
For day-to-day data access — reviewing your profile, checking transaction history from Bank Transfer or Debit Card payments — your account dashboard is the first place to look before contacting support.
DATA HANDLING
How We Protect and Manage Your Data
Data security at x111games is built around a few consistent practices: access controls on account records, secure connections when you transmit payment details, and clear retention limits so we do not keep data longer than necessary. Here is how each area works in practice.
Cookies and Session Data
We use cookies to keep your session active and to remember lobby preferences such as your last visited category. You can adjust cookie settings through your browser. Disabling non-essential cookies does not prevent you from using the account or making transactions.
Account Security
Access to your account data is protected by your login credentials. We recommend using a password you do not use elsewhere. If you notice a login you do not recognise, contact support immediately — the live chat option in your dashboard is the fastest route.
Data Retention
We keep your account and transaction records — including JazzCash, Easypaisa and Raast payment logs — for as long as your account is open, and for a period after closure as local law in your region requires. Once the retention period ends, data is removed from active systems.
Policy Updates
When this policy changes, the updated version is posted on this page with the revision date visible at the top. Continued use of the platform after a change constitutes acceptance. If a change affects how we use your data materially, we will notify you via your registered contact detail.
POLICY FAQ
Common Questions About Our Privacy Policy
Below are the questions we hear most often about how x111games handles personal data, account records and your rights under this policy. If your question is not covered here, the support contact options above are available to help.
What personal data does x111games collect when I open an account?
We collect the details you enter during registration — name, contact information and the payment method you select. For JazzCash, Easypaisa, Raast, Bank Transfer or Debit Card transactions, we also record the reference data needed to keep your account wallet accurate and process future requests.
Does x111games share my data with other companies?
We share data only where it is necessary to complete a service you have requested — for example, passing transaction details to a payment processor handling your Easypaisa or Bank Transfer deposit. We do not sell your data to third parties for marketing. Each sharing arrangement is bound by the standards in this policy.
How do I see what data you hold about me?
Log into your account and open the dashboard. Your profile and transaction history are displayed there. For data that is not visible in the dashboard — such as session logs or retained records after a withdrawal — submit a written enquiry through support with your registered account email.
Can I correct information in my account?
Yes. If your name, contact number or linked payment detail is recorded incorrectly, contact our support team through live chat or email. Provide the correct information alongside your account email, and we will update the record and confirm the change to you.
How long do you keep my data after I close my account?
We retain account and transaction records — including JazzCash, Raast and Debit Card logs — for a period after account closure as required by applicable law in your region. Once that period expires, records are removed from active systems. The exact duration depends on local legal requirements.
How will I know if this policy changes?
The updated policy is posted on this page, and the revision date is shown at the top. If a change materially affects how we use your personal data, we will reach out via your registered contact detail. Continuing to use x111games after a policy update means you have accepted the revised terms.
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